For everyone’s Health and Safety, we are reducing ALL contact to admitting and returning of pets to the car only (with Medications and/or Food).
BHPH is continuing Curbside Veterinary Care.
We will be using Zoom for all of BHPH’s Exam visit communications, beginning on November 2, 2020.
Once your pet’s exam is complete, the Doctor will discuss the results, as well as the follow-up home care, with you, via Zoom Video.
If you DO NOT have Zoom already, we ask that you please download and install the Zoom Video App according to the instructions here: https://zoom.us/support/download
(Google Play Store) https://play.google.com/store/apps/details?id=us.zoom.videomeetings
(Apple iTunes Store) https://itunes.apple.com/us/app/id546505307
BHPH COVID-19 Protocols and Curbside Care Procedures:
CLICK THIS LINK TO REVIEW THE BHPH COVID 19 PROTOCOLS AND CURBSIDE CARE PROCEDURES:
When Zooming with BHPH, please DISCONNECT THE BLUETOOTH on your phone, so that it does not attempt to use the car's bluetooth audio, but uses the phone's microphone and speaker. YOU MAY CONNECT TO THE "Bull's Head Pet Hospital Guest" Wi-Fi account with the password: mypethospital OR CONNECT via your phone's 4G/5G cellular service, but DO NOT CONNECT TO THE "Bull's Head Pet Hospital" main Wi-Fi account, as that is for hospital internal use only.
Park at BHPH Only please.
-BHPH Staff will come out to get your pet and check them in.
-BHPH Staff will respond to your text with a clickable link, directly, to the Doctor’s Zoom virtual waiting room. (If you will not use Zoom, please respond that you would like a phone call, and provide the best number to call you on during the exam).
-Once in the Zoom virtual waiting room, please wait to be contacted by the BHPH staff.
-BHPH Staff will use BHPH leash only on your pet (cats in carriers only).
-BHPH Staff will leash pet thru window – then they will open door
-BHPH Staff will return pet to car after appointment – Please lower window so BHPH Staff may remove leash
-Exam report will be emailed to you with instructions for future recommendations or any doctor follow up contact.
-The SECURED Credit Card on File will be charged
When you arrive at BHPH for your appointment with the Doctor, you will be sent a link to their Zoom Virtual Examination Waiting Room. For convenience, BELOW are the CLICKABLE links for each Doctor.