COVID-19 INFORMATION

COVID-19 PROTOCOLS

Dear Valued Client,

Rest assured, we are open and fully operational at BHPH. As always, we are committed to providing a safe environment in which you and your pets can receive treatment while feeling comfortable and secure. Your pet’s wellbeing, and our collective wellbeing, remains our top priority as we deal with the risks surrounding COVID-19. We will do everything we can to meet your needs pertaining to any service you need. In furtherance of all, we have put the following protocols into place:

For everyone’s Health and Safety, BHPH is continuing Curbside Veterinary Care.

-If you are not feeling well or may be at risk of exposure to COVID-19 please ask a healthy friend or family member to transport your pet to the hospital on your behalf.

We continue to care for all:

We kindly request that you complete the required form, and return it to us 72 hours prior to your pet’s appointment, so that the doctor has time to review it, in advance of your visit.

CURBSIDE CARE PROCEDURES:

-Once you arrive @BHPH: please send a text message to: (203) 324-5711 with the following information, as a single line of text:

  1. Your name and your pet’s name
  2. For Doctor’s Exam: Name of Doctor you are scheduled to see  (Dr. Steven Zeide, Dr. Nolan Zeide, or Dr. Nick Milano)
  3. Color/make/model of your car

We are asking that all our patients please park at BHPH Only.

Food-Prescriptions

Any currently scheduled appointments will remain as is. All New Preventive Care and Health spays, neuters and Wellness visits will resume scheduling as of April 13.

We are excited to announce that we will be introducing a Telemedicine service allowing exams to be conducted thru video conferencing from your home. More details to follow this week.

Finally, please rest assured that our Hospital is thoroughly disinfected continuously every day, with the most advanced and effective disinfectants available, and we will continue to ensure that we take proper measures to minimize any potential risk. Our staff has been trained and instructed in the most effective cleaning protocols for our clinic, using RESCUE, a disinfectant found effective in combating COVID-19

We are dedicated to providing you and your pet companions the very best in care, and we will continue to fulfill that promise to you regardless of external events. While we cannot be certain of how long this virus will cause disruption, we are certain that we will all get through this together, as a community. We understand that COVID-19 poses risks, but we also know our pets need and deserve care during this time.

Thank you for trusting us as your partner in your pet’s healthcare.

– The Staff at Bull’s Head Pet Hospital

* for boarding drop offs, pick ups or purchasing items only-no medical appointments